PC Check

PC Check
Click Here to test your computer's system. You must have Internet Explorer to use this tool. If you recieve a warning or yellow toolbar, please click on download ActiveX control.

Internet Explorer is required!!
Please close this browser and use Internet Explorer.

PC Specifications for Agents
Computer Requirements

Windows XP - Service Pack 2 or Windows Vista
1 GHz Processor or Greater
Minimum of 1GB RAM for XP or Minimum 2GB RAM for Vista

To find this information click the Start button, right-click on (My) Computer and select properties. This will display your windows version, the speed in GHz and available RAM on the PC.

Internet Explorer (version 6.0 or later) or Firefox (version 3.0 or later)

To find this information: go to the browser’s Help menu and select About. This screen will give you the version number you have installed.

Virus Protection Software and Anti-Spyware software that is regularly updated
Citrix client will need to be downloaded and installed from our website after employment begins
Microsoft OCS Group Chat and Communicator clients will need to be installed from our support website after employment begins
Internet Requirements

High Speed DSL, Cable or Fiber Internet Service

Minimum download speed of 1.5Mbps and 256 Kbps upload
Wireless or satellite internet service will not be permitted

Requirements for local telephone line

Basic Analog residential telephone service
Digital phone service is not permitted
VoIP phones like Skype, Magicjack, Vonage, etc. are not permitted
NO Cell phones
Phone must be in the same location as the computer to allow for being on the Internet and telephone at the same time
Long distance, caller ID, voicemail, and call waiting is not required
Must be able to disable call waiting and voice mail when working
Requirements for the phone and headset

Analog phone that is compatible with a headset
Corded headset with a noise-canceling microphone
Cordless phones are not permitted
Wireless headsets are not permitted





PC Check Click Here to test your computer's system. You must have Internet Explorer to use this tool. If you recieve a warning or yellow toolbar, please click on download ActiveX control. Internet Explorer is required!! Please close this browser and use Internet Explorer. PC Specifications for Agents Computer Requirements Windows XP - Service Pack 2 or Windows Vista 1 GHz Processor or Greater Minimum of 1GB RAM for XP or Minimum 2GB RAM for Vista To find this information click the Start button, right-click on (My) Computer and select properties. This will display your windows version, the speed in GHz and available RAM on the PC. Internet Explorer (version 6.0 or later) or Firefox (version 3.0 or later) To find this information: go to the browser’s Help menu and select About. This screen will give you the version number you have installed. Virus Protection Software and Anti-Spyware software that is regularly updated Citrix client will need to be downloaded and installed from our website after employment begins Microsoft OCS Group Chat and Communicator clients will need to be installed from our support website after employment begins Internet Requirements High Speed DSL, Cable or Fiber Internet Service Minimum download speed of 1.5Mbps and 256 Kbps upload Wireless or satellite internet service will not be permitted Requirements for local telephone line Basic Analog residential telephone service Digital phone service is not permitted VoIP phones like Skype, Magicjack, Vonage, etc. are not permitted NO Cell phones Phone must be in the same location as the computer to allow for being on the Internet and telephone at the same time Long distance, caller ID, voicemail, and call waiting is not required Must be able to disable call waiting and voice mail when working Requirements for the phone and headset Analog phone that is compatible with a headset Corded headset with a noise-canceling microphone Cordless phones are not permitted Wireless headsets are not permitted